New CVS Health Study finds people are taking greater control of their health as a result of the pandemic

The 2021 Health Care Insights Study by CVS Health highlights preferences for a more personalized, customizable and accessible experience

WOONSOCKET, R.I. — The 2021 Health Care Insights Study by CVS Health® (a PCC Executive Member), released today, reveals the long-lasting impacts of the COVID-19 pandemic but also highlights the resilience of patients, providers and the health care system, and growing interest in novel ways to engage with health care to achieve a more individualized experience.

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